Weavenestbed values clear and efficient communication with our customers. If you have any questions regarding our products, an existing order, or general enquiries, please contact our customer support team using the details below.
Customer Support
Email: hanging@weavenestbed.com
Telephone: +65 68469222
We ensure that all customer enquiries receive dedicated attention, and while we welcome phone calls during hours, we highly recommend contacting us by email to ensure a written record of your request for accurate and efficient processing.
Business Information
Registered Address:
3 Ubi Cres, #05-01, Singapore 408558
Support Hours
Our customer support team reviews and responds to all enquiries on business days (Monday to Friday).
If our support representatives are unavailable when you call, please leave a detailed voicemail including your name, order number, and the nature of your enquiry. We guarantee a response to all emails and voicemails within 24 hours on business days.
Before Contacting Us
To help us assist you efficiently, please include relevant information when contacting us, such as:
Your full name;
Order number (if applicable);
Email address used for the order;
A clear description of your enquiry.
Providing complete information helps eliminate delays in processing your request.
Communication Standards
All communications submitted through our contact channels must remain lawful, respectful, and relevant to the enquiry being raised. We reserve the right to limit or decline responses to communications that are abusive, unlawful, fraudulent, repetitive, or entirely unrelated to our products and services.
Updates to Contact Information
From time to time, our contact details may be updated to reflect operational requirements. The most current contact information will always be published on this page.